Processing Time

  • Orders are processed within 1–3 business days, then dispatched.
  • Orders placed on weekends or public holidays are processed on the next business day.

Shipping Rates

  • Free Standard Shipping on orders Australia wide.
  • Express shipping options are available at checkout.
  • International shipping options are available at checkout.

Delivery Estimates

  • Metro areas: 2–7 business days.
  • Regional areas: 3–10 business days.
  • Remote areas: 5–12 business days.

Delivery times are estimates and may vary during peak periods.

Tracking

  • Tracking details will be emailed once your order has been dispatched.

Authority to Leave

  • Parcels may be left in a safe place if selected at checkout. Otherwise, a signature may be required.

Shipping Carriers

  • We ship with major Australian carriers including Australia Post and trusted courier partners.

Delays and Lost Parcels

  • Once an order has been dispatched, delivery is managed by the carrier. If your parcel is delayed or appears lost, contact us and we will assist with an investigation.

International Shipping (Optional)

  • We currently ship within Australia only.
  • International shipping rates and delivery times are calculated at checkout.

International orders, customs fees or taxes may apply depending on your country’s regulations and are the responsibility of the customer.
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